Data protection policy
Caixa Catalunya, Tarragona i Manresa guarantees to protect the data of its customers.
The seal of the Spanish Association of E-Commerce (AECE) indicates that
the bank adheres to the Association's Ethical Code on Data protection
on the Internet.
To improve our service and adapt it to the preferences of each
user, Caixa Catalunya, Tarragona i Manresa ’s Social Work site www.caixacatalunya.es/obrasocial uses
browser cookies. Users can set their browsers to inform them when they
receive cookies and prevent them from being installed on the computer’s
hard drive.
Caixa Catalunya, Tarragona i Manresa guarantees that personal data (name, telephone
number, address, e-mail…) supplied through their Web site will
be used exclusively for the purpose for which they were requested.
If a user requests information about services or products, or would
like to make a complaint or report an incident using the forms on the
Caixa Catalunya, Tarragona i Manresa Web site, we need to collate essential personal data to
process their application. Essential data will also be collected if a
user wants to receive newsletters and information about Social Work news
and projects that Caixa Catalunya, Tarragona i Manresa conducts, either directly or through
its Foundations.
Caixa Catalunya, Tarragona i Manresa guarantees the confidentiality of the data provided,
which is included in an automatic file for which the bank itself is responsible.
The interested party authorises Caixa Catalunya, Tarragona i Manresa to pass on their data
to companies of that group for operational purposes. The interested party
has the right to obtain information regarding this data, oppose processing
of the latter and request that incomplete or inaccurate data be corrected
or cancelled. This can be carried out by e-mail or by sending a letter
to Caixa Catalunya, Tarragona i Manresa ’s Social Work (c/ Provença,
265, baixos; 08008 Barcelona), in accordance with the terms set forth
by the Organic Law on Personal Data Protection.
Caixa d'Estalvis de Catalunya,Tarragona i Manresa, Plaça Antoni Maura, 6 - 08003 Barcelona, CIF G-65345472.
Connection security
Caixa Catalunya, Tarragona i Manresa is aware of the need to guarantee the transfer
of information between Caixa Catalunya, Tarragona i Manresa and its customers. This is why
Caixa Catalunya, Tarragona i Manresa has taken measures to guarantee that its system is secure
and confidential.
Any information deemed to be confidential is encoded by SSL protocol
and 128 bit keys when transferred over the Internet. The encoding process
ensures that the information transferred can only be understood by the
user's computer and Caixa Catalunya, Tarragona i Manresa 's server. Thus, third parties cannot
see or capture the information being exchanged.
Caixa Catalunya, Tarragona i Manresa 's server is certified by Verisign, the international
certifying authority, which guarantees that the customer is securely connected
to the Caixa Catalunya, Tarragona i Manresa . The browser tells users that the connection is
secure by showing a padlock at the bottom of the screen.
This Web site is best viewed with a resolution of 800x600 pixels
and these browser versions:
Internet Explorer: version 5 and above
To ensure that the system operates correctly, we recommend you
keep your software up to date at all times. If you do not have the right
version, you can download it from the supplier's Web site:
Microsoft Internet Explorer: www.microsoft.com
If your browser is Netscape Communicator, we recommend versions
4.76 or 7.0.
If you are a Macintosh-user, we recommend Internet Explorer 5.0
and 5.1.
If you have any questions or queries, you can contact us by telephone
on 902 400 973, or by e-mail. |
